CANADIAN TD COIN COUNTING CLASS ACTION SETTLEMENT
This claims administration website was updated on March 16, 2020 - COVID-19 UPDATE
Dear Class Member,
Based on today's announcements by local, provincial and federal governments, we have decided it's best for staff to work from home for the foreseeing future. We continue to return emails and phone calls. Please be patient as we will respond as quickly as possible.
In additional, it was announced that the Superior Court of Ontario has suspended all Court proceedings as of March 17, 2020 until further notice.
However, we are still accepting and processing Claim Forms in the online claims administration portal. Please see the link below.
At this point and time, there is no change to the claims administration.
Class Counsel and the Claims Administrator are currently drafting Affidavits and Motions to the Court to support our recommendation to amend the compensation structure to increase payments to Authorized Claimants. This will require approval by the Court. Unfortunately, that timeline is also suspended as a result of the Superior Court of Ontario suspending all Court proceedings until further notice.
Please continue to monitor this website for updates and/or log into the online claims administration portal in regards to the status of your individual Claim.
At this point and time, I wish all Class Members and their family good health and all the best during this uncertainty period.
Please care of yourself and others,
Trilogy Class Action Services
Click here to log in to the Claims Portal | Instructions
Pursuant to the Plan of Allocation, the Claims Administrator and Class Counsel has extended the deadline to file and complete the online Claim Form and provide supporting documentation.
We encourage you to complete the online Claim Form and provide supporting documentation to receive compensation from the Net Settlement Fund.
Settlement Class Members means all persons who used TD Bank’s Coin Counting Machines in Canada during the Class Period.
Class Period means between January 1, 2013 and May 25, 2016.
Historical statements are available online dating back to 2013. They can be accessed as follows:
- Login to easyweb.td.com
- Go to “Statements & Documents” in the left panel under “Accounts.”
- Filter for the date range that you would like to view statements
We’ve found that the deposits will show up on statements as follows:
- From 2013-April 2014 – your statement will just read “DEPOSIT”
- From April 2014-July 2014 – your statement will read “GC XXXX – DEPOSIT”
- From July 2014 onward – your statement will read “COIN DEP XXXXX”
Please contact the Claims Administrator directly by email at or Toll Free Phone: 1-877-400-1211 for assistance if you are having difficulty obtaining the supporting documentation from TD Bank or have not kept the receipts.
Pursuant to the Distribution Protocol:
- Deposited Coins means the value of the coins deposited into a TD Bank Coin Counting Machines by a Settlement Class Member during the Class Period as evidenced by supporting documentation, such as receipts or bank statements, as determined by the Claims Administrator and subject to the minimum value described in paragraph 9.
- Class Period means between January 1, 2013 and May 25, 2016.
- Settlement Class Members means all persons who used TD Bank’s Coin Counting Machines in Canada during the Class Period.
Class Counsel is currently reviewing the Court approved compensation structure to increase payments to Authorized Claimants. This has not been finalized and will require Court approval.
PAYMENT OF CLAIMS
27. As soon as practicable after the claims evaluations and any appeals are completed, the Claims Administrator shall:
(a) Report to Class Counsel the particulars of the proposed distribution to each eligible Settlement Class Member; and
(b) Make arrangements to pay approved Claims.
28. Claimants who are customers of TD Bank and have provided their relevant account details will be paid by the Claims Administrator by direct transfer from the Claims Administrator's trust account, which is held at TD Bank.
29. Claimants who are not customers of TD Bank will be paid by e-transfer through email where an email address has been provided or cheque where no email address has been provided or the Settlement Class Member has made arrangements with the Claims Administrator.
35. All written communications from the Claims Administrator to a Settlement Class Member shall be transmitted via email if an email address has been provided, or if an email address has not been provided, by regular mail.
36. The Claims Administrator shall have no responsibility for locating Settlement Class Members for any mailing returned to the Claims Administrator as undeliverable.
37. The Claims Administrator shall have the discretion, but is not required, to reissue payments to a Settlement Class Member returned as undeliverable under such policies and procedures as the Claims Administrator deems appropriate. Any costs associated with locating current address information for the Settlement Class Member shall be deducted from the Settlement Class
Member's settlement benefits.
REISSUANCE OF PAYMENT
38. Where a Settlement Class Member who is entitled to payment of greater than $25 requests that an e-transfer be reissued, $10 shall be deducted from that Settlement Class Member's settlement benefits representing the costs of reissuing payment. Where a Settlement Class Member who is entitled to payment of greater than $25 requests that a cheque be reissued, $15 shall be deducted from that Settlement Class Member's settlement benefits representing the costs of reissuing payment. Subject to the sole discretion of the Claims Administrator, payments for $25 or less will not be reissued.
THE CLASS ACTION
A class action was commenced in Ontario on behalf of residents of Canada who used coin counting machines at The Toronto Dominion Bank (“TD Bank”) alleging that the machines did not properly count the deposited coins.
A settlement of the class action has been reached with TD Bank for $555,000. The settlement is subject to court approval. The settlement is not an admission of liability, fault, or wrongdoing.
The aggregate settlement amount, plus interest and less court-approved legal fees and deductions (the “Net Settlement Funds”), are available for compensation to settlement class members. The Net Settlement Amount equals approximately $342,500.
SETTLEMENT CLASS MEMBERS
You may be eligible to be a Settlement Class Member if you used a coin counting machine at TD Bank between January 1, 2013 and May 25, 2016.
DISTRIBUTION OF NET SETTLEMENT FUND
Payments will be distributed on a proportional basis, based on the value of your claim relative to the value of all approved claims. The value of your claim for the purpose of determining your share of the settlement funds will be calculated based on the total value of coins you deposited into a TD coin counting machine.
You must provide some sort of documentation that supports the value of deposited coins that you are claiming. Supporting documentation may include receipts produced by TD coin counting machines or excerpts of bank statements showing the relevant deposits. Claims may be subject to an audit by the Claims Administrator.
Subject to further order of the Court, the settlement funds will be distributed pro rata (proportional) based on the value of your claim relative to the value of all approved claims. All claims will be paid a minimum of $25 for administrative purposes. All claims are capped at 2% of claimed funds deposited. Any excess payments will be distributed cy-pres to the Law Foundation of Ontario charity.
The Court has appointed Trilogy Class Action Services (an independent third-party) to receive and review claims, make determinations in respect of direct payment of settlement benefits and issue payments to eligible settlement class members.
If there is a conflict between the wording of this website, the claims administration portal - the Claim Form, provisions of the Notice (abbreviated, short-form and long-form Notices) and the settlement agreement or Distribution Protocol, the terms of the Settlement Agreement or Distribution Protocol, as applicable, shall prevail.